Our Promise

The way we work with clients is truly a team effort. As your extended arm, we like to be upfront about what you can expect from us and likewise, what we expect from you.

Our promise to you

We will always provide strategy advice and consulting that is in your best interest. We will ask tough questions and be incredibly persistent and make sure we are providing a benefit and service that will drive business results. We will maintain a high level of professionalism and stay connected throughout. We respect your decision to invest in us, including your financial commitment for the project. We also:

  • Provide simple solutions that saves time and money
  • Deploy processes and tools that meet current requirements and are adaptable to future business requirements
  • Provide status reports and updates all along
  • Give adequate feedback on what’s working and what’s not working
  • Maintain professional ethics in all our communications

Our expectations in return

The types of marketing and sales optimization services that we provide are not “Get-Rich-Quick” schemes. They take time, strategy and patience. As such, we expect the following from our clients:

  • Open communication
  • Follow-through on deadlines
  • Patience (if you’re interested in a 3-month social media “strategy” or 2 month “lead generation to closure”, we probably are not a good fit)
  • Timely bill payments

Innovatus Marketers Touchpoint LLP is a customer experience, marketing, service design, design thinking and business innovation consulting firm, based in India. We offer go-to-market and digital strategy consulting and help our clients rethink and redesign customer and employee value in the digital era. We offer design thinking workshops and consulting, tailored to enable, accelarete or transform your business. We are laser-focused on the problem at hand and your opportunity space, and optimize process to make design thinking and service design principles accessible to your employees who’ve never done it before or stuck-up, and provide “just adequate” theory to help you get moving and achieve outcomes.

You may reach out to Vidya Priya Rao @ +918080015500 or email @ vidyapriya.rao@marketerstouchpoint.com

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